Shipping Policy
We offer flat rate domestic shipping through FedEx Ground for $95 for our CNC mills and strive to provide the best possible shipping experience for our customers. For customers outside the US, please contact us at support@maineertech.com for a custom quote, including shipping.
Shipping Time: We typically process and ship orders within 1 business day after payment is confirmed. However, please allow up to a maximum of 3 business days for processing and shipping during peak periods. We will provide you with a tracking number once your order has been shipped so that you can track your package. All orders ship from Bend, OR.
Shipping Methods: We currently offer ground shipping through UPS, with rates calculated based on package weight, dimensions, and destination. The shipping cost will be automatically calculated during checkout and added to your order total.
Shipping Insurance: All shipments are insured against loss or damage. If your order arrives damaged, please contact us within 5 days of receipt and provide photos of the damage so that we can file a claim with the carrier and provide a replacement or refund.
International Shipping: For international shipments, customs duties and taxes may be charged upon delivery. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for information on any additional fees.
Please note that we are not responsible for delays in shipping due to factors beyond our control, such as customs inspections, weather conditions, or carrier delays. However, we will work with you to resolve any issues that arise during the shipping process.
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us. We are committed to providing our customers with the best possible service and support.